Terms of service

 

Welcome to Home By 9. By shopping on our site, you agree to the terms below. We’ve kept them clear and simple - no fine print.

*1. Who We Are*
Home By 9 (Pty) Ltd
Email: [info@drinkhomebynine.com]
Based in Cape Town, South Africa.

*2. Using Our Site*
All images, designs, and words you see here belong to us. Please don’t copy, misuse, or interfere with our site.

*3. Products & Pricing*

* Prices include VAT unless we say otherwise.
* We do our best to keep product info and images accurate, but slight variations may occur.
* Prices and availability can change at any time.

*4. Ordering & Payment*

* Your order is confirmed once payment clears and we send you an email.
* We accept \[cards/EFT/Apple Pay/Google Pay/Instant EFT's.] via our Payment Portal.
* We may cancel or refuse an order if there’s an error, suspected fraud, or incorrect pricing.

*5. Delivery*

* Orders are delivered via trusted couriers.
* Risk passes to you once the order arrives at your chosen address.
* Delivery times are estimates - we’ll keep you updated if delays occur.

*6. Returns & Refunds*

* All sales are final.
* If your order arrives damaged or defective, let us know within 48 hours with photos and we’ll replace or refund it.

*7. Discount Codes & Promotions*

* Codes can’t be transferred, exchanged for cash, or combined with other offers.
* *Launch Offer (FIRSTPOUR15):*
  – Valid for the first 50 orders only.
  – Applies only to 4-packs.
  – One use per customer.
  – Excludes shipping.
* We may change or withdraw promotions at any time.

*8. Privacy & Data*

* We collect your info (name, email, address) to process your order and improve our service.
* By ordering, you agree to receive order updates and occasional brand news. You can unsubscribe anytime.
* Your data stays secure and will never be sold.

*9. Our Responsibility*

* We’re not liable for indirect losses (like missed plans or events).
* If there’s a problem with your order, our responsibility is limited to the value of the purchase.

*10. Governing Law*
These terms follow South African law. Any disputes will be handled in Cape Town.

*2. Discount Code Mechanics*

*Code Name:* FIRSTPOUR15

* 15% off.
* Applies only to 4-packs.
* Valid for first 50 redemptions total.
* One use per customer.
* Excludes shipping.
* Auto-expire once 50 redemptions are reached.